The Software for Order
and Repair Management
Optimize your entire workflow with powerful software that simplifies order processing, repair tracking, and customer communication — all in one solution.
Key Features
at a Glance
From acceptance to delivery, you always have your orders under control. Our software ensures clear processes, seamless documentation and full transparency throughout the repair process. Track repair status, manage spare parts, and keep customers informed at all times — all in one system.
To-Do Lists for Sales and Service
With clear to-do lists, you can manage pending tasks in the repair process, set priorities and monitor progress — for a smooth process, optimal results and full transparency across the entire team.
Flexible Status Tracking
With freely definable statuses, you retain full control over your repair processes. Record individual work steps, create clear structures for your team and ensure that every order is processed efficiently and comprehensibly.
Stock Management
Manage inventory centrally, track storage locations and keep track of your items at all times. Transparent processes ensure availability and optimize processes in your repair shop.
Sales Documents
Keep track of all sales documents — generate cost estimates, offers, pro forma invoices, order confirmations, delivery notes and invoices directly from your orders and always keep track of things.
Data Management
Whether customers, suppliers, partners, articles or spare parts — with our central master data management, you can organize all relevant information in one place. In this way, you create clear structures and ensure smooth processes in day-to-day business.
To-Do Lists for Sales and Service
With clear to-do lists, you can manage pending tasks in the repair process, set priorities and monitor progress — for a smooth process, optimal results and full transparency across the entire team.
Stock Management
Manage inventory centrally, track storage locations and keep track of your items at all times. Transparent processes ensure availability and optimize processes in your repair shop.
Flexible Status Tracking
With freely definable statuses, you retain full control over your repair processes. Record individual work steps, create clear structures for your team and ensure that every order is processed efficiently and comprehensibly.
Sales Documents
Keep track of all sales documents — generate cost estimates, offers, pro forma invoices, order confirmations, delivery notes and invoices directly from your orders and always keep track of things.
Data Management
Whether customers, suppliers, partners, articles or spare parts — with our central master data management, you can organize all relevant information in one place. In this way, you create clear structures and ensure smooth processes in day-to-day business.
Repair Management
and Administration Explained
Structured repair management is crucial for smooth processes in workshops and service operations. From acceptance to processing to delivery, all steps can be digitally mapped. This allows you to keep track of things, save time and avoid errors.
Essential for Modern Repair
Efficient repair management is essential for modern workshops and service companies. This is not just about simply carrying out repairs, but above all about the structured management of repair orders.
Challenges in Daily Operations
Many companies are faced with the challenge of managing their repair orders without losing track of things. Excel lists and manual processes quickly reach their limits, especially when several technicians, locations or orders have to be coordinated at the same time.
Digital processes create clarity
With suitable repair management software, processes can be digitized, standardized and comprehensibly mapped. This not only makes managing workshop orders easier, but also more transparent and time-saving.
Structure from the Start
Repair acceptance software is particularly helpful here, which ensures a structured and complete recording of orders — regardless of whether they are individual pieces or series devices.
Example Process
Experience how easy and structured your repair process is with our software. From initial customer contact to detailed order processing to the final invoice: In every step, the system helps you create transparency and make your processes efficient.
Process Creation
Record new repair processes quickly and easily in the system. All relevant data such as customer, device and fault description are stored directly with the system.
Diagnosis/Testing
Document the results of your diagnosis and testing directly in the system. This allows you to transparently determine the repair status and provide all information for the next steps.
Quotation and Order Confirmation
Based on the diagnosis, create a cost estimate and send the order confirmation directly from the system to the customer.
Repair Process
Carry out the repair and document all work steps and spare parts used directly in the system.
Delivery Note and Invoice
Create the delivery note and invoice directly from the process and conveniently send both documents to the customer.
Shipment
Record the outgoing goods in the system and complete the repair process transparently and comprehensibly.
The Numbers Speak for Themselves
Aurem is more than just software — it is the engine for efficient processes and measurable success. The impressive figures from our customers speak for themselves: more orders, shorter lead times and full transparency throughout the repair process.
Keep Track
of Your Repair Orders
Structured repair management is crucial for smooth processes in workshops and service operations. From acceptance to processing to delivery, all steps can be digitally mapped. This allows you to keep track of things, save time and avoid errors.
Full Overview Even at High Workloads
Especially when many orders are running at the same time, it is crucial to keep an eye on all pending repair orders. AUREM provides a central overview in which current, completed and planned orders are clearly presented. Using filter functions and a structured view, you can search specifically for specific customers, devices or serial numbers.
From Paperwork to Digital Processes
AUREM turns a confusing paperwork into a continuous digital process. The repair order software helps you to centrally document all steps — from order entry to invoicing. This allows you to maintain control, avoid errors and save valuable time.
More Than Just Repair Software
For many companies, AUREM is not just a tool for order management, but a central platform for daily work. The solution is suitable for various industries and can be used flexibly as software for managing repairs or as service planning software.
Book a Demo.
Experience AUREM
Book your personal product presentation and discover how Aurem makes your repair shop more efficient. Get to know all the features and see live how you can save time and optimize your processes.
What Our Customers Say
Find out how companies in the sector are working with Aurem and have sustainably improved their processes.
More Efficiency Through Automation
Before we worked with them, we wasted valuable time on manual tasks every day. They have developed a tailor-made automation system that simplifies our processes and minimizes errors.
From Complicated to Simple — True Digitization
Our internal processes were unnecessarily complicated and slowed everything down. Thanks to their expertise in custom software development, we were able to simplify our processes, reduce paperwork and improve team collaboration. The difference is huge!
Tailored Software That Fits Perfectly
We tried many standard solutions, but none really met our requirements. The team has thoroughly understood our business and developed an individual solution that optimizes our work processes. Now we can focus on our core business without having to deal with inadequate software.
Fast Development and World-Class Support
We needed a reliable software partner who would implement our solution quickly and professionally. Not only have they met the schedule, but they also provide continuous support and development. The collaboration was seamless and absolutely worthwhile.
Experience
in the Industry
Find out how companies in the sector are working with Aurem and have sustainably improved their processes.
Industry & Manufacturing
Reliable machines and systems are essential in industry. Repair software helps to efficiently plan and track maintenance work. This reduces downtime, lowers costs and improves service quality.
Mechanical and plant engineering
Automation technology
Electrical engineering/electronics industry
Metal and plastic processing
Service & Trade
Efficient processes are of crucial importance in the service and trade sector. Repair software manages orders, spare parts, and reports in one system. This speeds up work processes, reduces errors and improves customer service.
Electrical and electronics repair companies
Home technology/building technology
Refrigeration and air-conditioning technology
IT and telecommunications service
Transport & Logistics
Smooth processes are of crucial importance in transport and logistics. The repair software centralizes maintenance, enables a quick response to faults and documents repairs. This increases availability, safety and efficiency.
Railway companies
Aeronautics
Shipping
Logistic centers
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Energy & Supply
Reliability and safety are critical in energy and utility companies. Repair software supports maintenance cycles, quickly records malfunctions and documents repairs. This ensures security of supply and a longer service life of the devices.
Power plants
Water supply
Waste and recycling plants
Wind and solar systems
AUREM — Repair Business Software
AUREM is the intelligent software solution for repair companies that digitizes workshop processes and makes them efficient. From receipt of order to return to the customer, you always have an overview. Thanks to modular functions, AUREM adapts flexibly to the requirements of your company — whether small or large.
As workshop software for repair, AUREM combines functions for planning, execution and tracking in a single platform — efficient, clear and GDPR-compliant.
AUREM is a powerful and field-proven software for repair companies, which was developed specifically for the needs of workshops and technical service providers. It covers the entire process — from receipt of a defective device to returning it to the customer.
The integrated modules offer everything you need for professional repair management — including the administration of customers, articles, diagnostics, spare parts, as well as optional returns management. Features such as serial number tracking, photo documentation and automatic status messages are also included.
With AUREM, you can create a repair order in just a few steps, store the appropriate information and track the status at any time. The intuitive interface makes it possible to work productively quickly, even without training. Whether you run a small team or a larger repair department: AUREM adapts flexibly to your requirements.
Common Questions
Here you can find answers to the most frequently asked questions about Aurem. Whether functions, possible applications or technical details — we have compiled the most important information for you.
What can Aurem do?
Aurem is order and repair management software that allows you to digitally map the entire repair process — from acceptance, diagnosis and repair to delivery note and invoice. It offers central order management, flexible status definition, warehouse and spare parts management and the preparation of sales documents, thus ensuring clear processes, transparency and time savings.
How does the trial version work?
You can use the trial version of Aurem free of charge and without obligation for 45 days — without providing any payment details. You get access to all features and can try out the software directly in your company to see how it improves your processes.
What is the best software for repair companies?
The best software for repair companies is a solution that digitally maps the entire repair process, can be flexibly adapted to your processes and combines all important functions such as order management, inventory management and document generation. Aurem was developed precisely for these requirements and is therefore an ideal choice for repair shops of all sizes.
Which platform is ideal for repair companies?
A web-based platform that can be accessed from anywhere and centrally maps all processes — from order entry to invoicing — is ideal. Aurem offers just that: a flexible, safe and easy-to-use solution specifically for repair companies.
What is repair management software?
Repair management software is a digital solution for organizing and managing repair orders. It helps companies to centrally record orders, track repair progress, manage spare parts and create sales documents to make processes more efficient and transparent.
How expensive is repair software?
The cost of repair software depends on the range of functions and the size of the company. Aurem offers a flexible pricing model based on the number of orders, so you only pay for what you really use.
I'm not sure. How can you help me?
No problem — we will advise you personally and without obligation. Together, we will analyse your processes and show you how Aurem can optimize your processes — also in a free live demo if you wish.
I have more questions. How can I contact you?
You can contact us by phone at +49 7231 4436010 or by email at [email protected]. We are happy to answer your questions and provide you with personal advice.
