The Software for Order
and Repair Management
The Software
for Order and Repair Management
Streamline your entire workflow with powerful software designed to simplify order processing, repair tracking, and customer communication — all in one solution.
Important Features at a Glance
Important Features
at a Glance
From receipt to delivery, you always stay in control of your orders. Our software ensures streamlined processes, seamless documentation, and full transparency throughout the entire repair workflow. Track repair status, manage spare parts, and keep customers informed at all times – all in one central system.
To-Do Lists for Sales and Service
With clear to-do lists, you can manage open tasks in the repair process, set priorities, and monitor progress – ensuring smooth operations, optimal results, and full transparency across the entire team.
Flexible Status Tracking
With freely definable statuses, you maintain full control over your repair processes. Record individual work steps, create clear structures for your team, and ensure every order is handled efficiently and transparently.
Stock Management
Manage your inventory centrally, track storage locations, and always maintain a clear overview of your items. Transparent processes ensure availability and optimize workflows in your repair business.
Sales Documents
Keep all your sales documents under control – generate estimates, quotes, pro forma invoices, order confirmations, delivery notes, and invoices directly from your orders while always maintaining a clear overview.
Data Management
Whether customers, suppliers, partners, items, or spare parts – with our central master data management, you organize all relevant information in one place. This creates clear structures and ensures smooth processes in your daily operations.
To-Do Lists for Sales and Service
With clear to-do lists, you can manage open tasks in the repair process, set priorities, and monitor progress – ensuring smooth operations, optimal results, and full transparency across the entire team.
Stock Management
Manage your inventory centrally, track storage locations, and always maintain a clear overview of your items. Transparent processes ensure availability and optimize workflows in your repair business.
Flexible Status Tracking
With freely definable statuses, you maintain full control over your repair processes. Record individual work steps, create clear structures for your team, and ensure every order is handled efficiently and transparently.
Sales Documents
Keep all your sales documents under control – generate estimates, quotes, pro forma invoices, order confirmations, delivery notes, and invoices directly from your orders while always maintaining a clear overview.
Data Management
Whether customers, suppliers, partners, items, or spare parts – with our central master data management, you organize all relevant information in one place. This creates clear structures and ensures smooth processes in your daily operations.
Repair Management
and Administration explained
A structured repair management system is essential for smooth operations in workshops and service businesses. From receipt and processing to delivery, every step can be digitally mapped. This way, you stay in control, save time, and avoid errors.
Essential for Modern Repair
Efficient repair management is essential for modern workshops and service companies. It’s not just about carrying out the repairs themselves but, above all, about the structured administration of repair orders.
Challenges in Daily Operations
Many businesses face the challenge of managing their repair orders without losing track. Excel sheets and manual processes quickly reach their limits, especially when multiple technicians, locations, or orders need to be coordinated at the same time.
Digital Processes Create Clarity
With the right repair management software, processes can be digitalized, standardized, and made fully traceable. Managing workshop orders becomes not only easier but also more transparent and time-saving.
Structure from the Start
Especially helpful is repair intake software that ensures a structured and complete recording of orders – whether for individual items or serial devices.
Example Process
Experience how simple and structured your repair process can be with our software. From the first customer contact to detailed order processing and the final invoice, the system supports you at every step in creating transparency and streamlining your workflows.
Process Creation
Quickly and easily record new repair processes in the system. All relevant data, such as customer details, device information, and error descriptions, are stored right at creation.
Diagnosis/Testing
Document the results of your diagnostics and testing directly in the system. This keeps the repair status transparent and provides all information needed for the next steps.
Quotation and Order Confirmation
Create a cost estimate based on the diagnosis and send the order confirmation directly from the system to the customer.
Repair Process
Carry out the repair and document all work steps as well as the spare parts used directly in the system.
Delivery Note and Invoice
Create the delivery note and invoice directly from the process and conveniently send both documents to the customer.
Shipment
Record the goods dispatch in the system and complete the repair process in a transparent and traceable way.
The Numbers Speak for Themselves
Aurem is more than just software – it’s the engine for efficient processes and measurable success. The impressive numbers from our customers speak for themselves: more orders, shorter turnaround times, and full transparency throughout the entire repair process.
Keep Track
of Your Repair Orders
Structured repair management is essential for smooth operations in workshops and service businesses. From intake and processing to final delivery, every step can be digitally mapped. This way, you maintain a clear overview, save time, and avoid errors.
Full Overview Even at High Workloads
Especially when many orders are running at the same time, it’s crucial to keep an eye on all open repair jobs. AUREM provides a central dashboard where current, completed, and planned orders are clearly displayed. With filtering options and a structured view, you can easily search for specific customers, devices, or serial numbers.
From Paperwork to Digital Processes
With AUREM, chaotic paperwork turns into a seamless digital workflow. The repair order software helps you centrally document every step – from order entry to invoicing. This way, you stay in control, avoid errors, and save valuable time.
More Than Just Repair Software
For many businesses, AUREM is not just a tool for order management but a central platform for their daily operations. The solution is suitable for various industries and can be used flexibly as repair management software or even as service planning software.
Book a Demo.
Experience AUREM
Book your personal product demo and discover how Aurem can make your repair business more efficient. Explore all features and see live how you can save time and optimize your processes.
What Our Customers Say
Discover how companies in the industry work with Aurem and have sustainably improved their processes.
Efficiency Boost and Seamless Automation
Before working with them, we wasted hours on repetitive tasks. They developed a customized automation system that drastically reduced manual work and eliminated errors.
From Complex to Simple—A True Digital Transformation
Our business had complex processes that made everything slow and frustrating. Their expertise in custom software development helped us simplify our workflows, reduce paperwork, and improve team collaboration. The difference has been night and day!
Custom Software That Fits Like a Glove
We had tried multiple off-the-shelf solutions, but nothing really worked for our specific needs. Their team understood our business inside and out and delivered a tailor-made solution that streamlined our entire workflow. Now, we can focus on what we do best instead of fighting with software that doesn’t fit.
Fast Development and Exceptional Support
We needed a reliable software partner who could develop and deploy a solution quickly. They not only met our deadline but also provided ongoing support and improvements. Working with them has been a smooth and rewarding experience.
Experience in the Industry
Experience
in the Industry
Discover how businesses across different sectors rely on AUREM to streamline workflows, reduce downtime, and achieve lasting efficiency gains.
Industry & Manufacturing
In industry, reliable machines and systems are essential. Repair software helps plan and track maintenance efficiently—reducing downtime, cutting costs, and improving service quality.
Mechanical and plant engineering
Automation technology
Electrical engineering / electronics industry
Metal and plastics processing
Service & Trade
In the service and trade sector, efficient processes are key. Repair software manages jobs, spare parts, and reports in one system—accelerating workflows, reducing errors, and improving customer service.
Electrical and electronics repair shops
Building technology
Refrigeration and air-conditioning technology
IT and telecommunications service
Transport & Logistics
In transport and logistics, seamless operations are crucial. Repair software centralizes maintenance, enables rapid failure response, and documents repairs—boosting availability, safety, and efficiency.
Railway companies
Aviation technology
Shipping
Logistics centers
.avif)
Energy & Utilities
In energy and utilities, reliability and safety are vital. Repair software supports maintenance cycles, records malfunctions quickly, and documents repairs—ensuring supply security and longer equipment life.
Power plants
Water supply
Waste and recycling plants
Wind and solar plants
AUREM – Repair Business Software
AUREM
Software für Reparaturbetriebe
AUREM is the intelligent software solution for repair businesses that digitalizes and streamlines workshop operations. From order intake to customer handover, you maintain full control at every step.
Thanks to its modular features, AUREM adapts flexibly to the needs of your business—whether small or large.
As workshop software for repairs, AUREM combines functions for planning, execution, and tracking in a single platform — efficient, clear, and GDPR-compliant.
AUREM is a powerful, field-tested software solution for repair businesses, specially designed to meet the needs of workshops and technical service providers. It covers the entire process — from receiving a faulty device to returning it to the customer.
The integrated modules provide everything you need for professional repair management — including customer, item, diagnosis, and spare parts management, as well as optional returns management. Features like serial number tracking, photo documentation, and automatic status notifications are also included.
With AUREM, you can create a repair order in just a few steps, store all relevant information, and track the status at any time. The intuitive interface allows you to become productive quickly, even without training. Whether you run a small team or a larger repair department, AUREM adapts flexibly to your needs.
Common Questions
Here you’ll find answers to the most frequently asked questions about Aurem. Whether it’s features, use cases, or technical details – we’ve compiled the key information for you.
What can Aurem do?
Aurem is a software solution for order and repair management that allows you to digitally map the entire repair process – from intake and diagnostics to repair, delivery note, and invoicing. It offers centralized order management, flexible status definitions, inventory and spare parts management, and document creation – ensuring clear workflows, transparency, and time savings.
How does the trial version work?
You can use Aurem free of charge for 45 days – with no payment details required. You’ll have access to all features and can test the software in your own business environment to see how it improves your workflows.
What is the best software for repair companies?
The best software for repair companies is one that digitally covers the entire repair process, adapts to your workflows, and combines all essential features such as order management, inventory tracking, and document creation. Aurem was designed specifically for these needs, making it an excellent choice for repair businesses of all sizes.
Which platform is ideal for repair companies?
The ideal platform is a web-based solution that can be accessed from anywhere and centralizes all processes – from order intake to invoicing. Aurem offers exactly that: a flexible, secure, and user-friendly platform designed for repair businesses.
What is repair management software?
Repair management software is a digital tool for organizing and managing repair orders. It helps businesses record orders centrally, track repair progress, manage spare parts, and create sales documents, making workflows more efficient and transparent.
How much does repair software cost?
The cost of repair software depends on the range of features and the size of the business. Aurem offers a flexible pricing model based on the number of orders, so you only pay for what you actually use.
I’m unsure. How can you help me?
No problem – we offer personal and non-binding consultations. Together, we’ll analyze your workflows and show you how Aurem can optimize your processes – including a free live demo if you’d like.
I have more questions. How can I contact you?
You can reach us by phone at +49 7231 4436010 or by email at info@kes-soft.de. We’ll be happy to answer your questions and provide personalized advice.
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